Confidentiality
What is on a phone is often the most private record a person has. These are the rules every analysis follows, without exception.
No device is examined without the signed consent of its owner, or the documented authority of whoever is responsible for it. The consent states exactly what we will examine.
Each device is logged in with its make, model, serial number and condition, and logged out when it is returned to you. You sign both.
Analyses run on dedicated workstations that are never connected to the internet. No data is uploaded to any cloud service, ours or anyone else's.
Only the analyst assigned to your case works with your data. Findings are discussed with you alone, never with anyone else.
Working copies are stored encrypted while the analysis is in progress. Recovered files are handed over on an encrypted drive.
When the report is handed over, we erase every working copy and confirm it in writing. You hold the only copy, unless you ask us in writing to keep one for a set period.
Your rights
We process personal data under the EU General Data Protection Regulation (GDPR), only for the analysis you asked for, and only for as long as it takes.
You can ask at any time to see the personal data we hold about you, to correct it or to have it erased, and you can withdraw your consent before the analysis is completed. You also have the right to complain to the Romanian data protection authority (ANSPDCP).
The full details are in our privacy policy.
What we will never do
- Examine a device without the owner's consent.
- Bypass, guess or break a passcode or any other protection.
- Install anything on a device, or help anyone monitor another person.
- Share your findings with anyone, unless the law requires it.
- Keep a copy of your data after handover without your written request.
Questions about
how we work?
Ask us before you book. We'd rather you know exactly what happens to your data.